ILLIYEEN

Suggested Searches:

You can search for product codes -
192537 or 197043

You can search for product collections -
Premium or Platinum

You can search for product categories -
Panjabi or Trouser

Suggested Searches:

You can search for product codes -
192537 or 197043

You can search for product collections -
Premium or Platinum

You can search for product categories -
Panjabi or Trouser

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Exchange & Return

How long I am allowed to do Exchange & Return?

Within 7 days after the product is received. 

Conditions for Exchange & Return:

  • The product must be unused, unworn, unwashed, unaltered and without any flaws. Products can be tried on to see if they fit and will still be considered unworn.
  • The product must be unused and intact with tags.
  • Within 7 days of purchase.

What, if I lost the money receipt/ tags / barcode?

  • It will be considered for losing the money receipt or invoice for exchanges. Provide us the purchased contact number in case of losing the money receipt or invoice for checking your purchased history. 
  • Exchange offer will not be valid anymore for bending or tearing apart the tags or barcode.

From where I can exchange the product?

  • For Online Purchase

After purchasing any product(s) you can exchange product from any of our Display Centers within 7 days of the receiving* date. To find your nearest display center, please click here. Or send us your product(s) by your corresponding courier concern with our Service Center.  After receiving the product, we will contact you and arrange shipment of your exchange product. 

Note: If there is any problem from our side we will offer FREE Returns, Exchanges or Refund otherwise customer has to bear the return shipping expense.

  • For Display Center Purchase

Currently, we have five Display Centers throughout in Bangladesh. If you are not satisfied with your purchase, please bring the product at any of our Display Center within 7 days after the product is received*. 

* All items must be returned in original condition (including all receipt/invoice and packaging) with barcode tags attached. All items must be unworn, unaltered, unwashed and without any flaws.

How to return product(s) to us for Exchange or Refund?

Display Center

Please bring the product(s) at any of our display centre. We will arrange an exchange or refund on fulfilment of our Exchange & Refund Conditions.

SA Paribahan

Send the product to SA Paribahan at Uttara Branch.

Name: ILLIYEEN

Contact number : 01885-999-006

Note: Please send us SA Paribahan receipt number for reference.

Sundarban Courier

Send the product to Sundarban Courier at Baridhara Branch.

Name: ILLIYEEN

Contact number : 01885-999-006

Note: Please send us Sundarban Courier receipt number for reference.

Refund Policy

If you are not satisfied with your purchase, you can return the product and get a full refund.

For Online purchase: Please return the product to us concern with the Service Center and we will arrange refund within 72 hours after receiving* the returned product(s) on fulfilment of our Exchange & Refund Conditions. (If there is any problem from our side we will offer FREE Returns, Exchanges or Refund otherwise customer has to bear the return shipping expense).

* Depending on the shipping method and carrier selection, your return package may take several days to reach us. Keep your proof of postage and ship your return along with a reference number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, ILLIYEEN will not issue store credit for your returns.

For Display Center purchase: Please bring the product at our display center where you have purchased. We will arrange refund on fulfilment of our Exchange & Refund Conditions.

Contact us for any kind of assistance. We are available everyday from 10 a.m. to 10 p.m.

09666774577