Payment Policy
Payment Policy
To make a purchase from the site (www.ilyn.global) or platform, you may be required to register using a valid phone number and a password. It is your sole responsibility to keep such information/log-in details secure. We shall not be held responsible if such information/log-in details are provided to a third party by the customer or if any third party receives the same due to the negligence of the customer and for any loss incurred as a result of the above-mentioned incidents (unauthorized access to data).
There are two types of payment options:
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Cash on Delivery
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Online Payment
Cash on delivery: If the delivery location is inside the United Arab Emirates, the delivery agent will collect the cash after delivering the ordered product(s).
Online payment options: You can make payments using Visa Card, MasterCard or JCB.
Are there any hidden charges?
No, there are no hidden charges. All payment information will be shown on the checkout page. Payment will include delivery charges and VAT accordingly. You will only pay the amount shown on the checkout page.
Will my information related to payment be secured?
Rest assured, we ensure the safety of your sensitive information. However, we do not retain card information to comply with regulatory guidelines. All information related to your card/bank account will be exclusively dealt with by the payment gateway. We will ensure that the 2FA (Two Factor Authentication) is verified for payment.
What if my card has been declined?
For any card decline or unsuccessful payment requests, you must contact the bank or the concerned financial institution that issued your card/ financial services. For any queries related to payment, please contact your bank/financial service provider.
Contact us
Please contact us for all kinds of assistance. We are available every day from 09:00 AM. to 10:00 PM.
Service Center Email: support@ilyn.global